Template status: this page is not a substitute for the signed project contract. Insert the company’s commercial rules and obtain Spanish legal review before use.
Last updated: [DD/MM/YYYY]
1. Scope
These terms apply to use of the website and preliminary communications with [LEGAL BUSINESS NAME]. A construction or renovation engagement begins only when the parties sign a specific written contract or formally accept a written quotation under the stated acceptance method.
2. Website information and calculator
Website descriptions, images, timelines, price indications and calculator results are general planning information. They are not an offer, professional survey, specification, programme, valuation or binding quotation. Images labelled as visualisations are illustrative and do not represent completed client work.
3. Enquiries and quotations
An enquiry does not oblige either party to proceed. Any quotation is based on the stated assumptions, exclusions and validity period. It may change after a site visit, measurement, survey, design development, supplier confirmation, permission review or discovery of concealed conditions.
4. Contract documents and priority
The signed agreement should identify the parties, property, scope, drawings, specification, price basis, taxes, programme, payment schedule, responsibilities, insurance, change procedure and completion criteria. If documents conflict, the order of priority stated in the signed agreement applies.
5. Price, taxes and payment
Prices are [INCLUSIVE / EXCLUSIVE] of applicable IVA/VAT unless stated otherwise. Deposits, stage payments, retention, invoicing dates, late-payment consequences and accepted methods must be stated in the project contract. The client must not send payment solely on the basis of website content or an unverified message.
6. Changes and additional work
Changes should be described and priced in writing before work proceeds, including any effect on time. Emergency protective work or concealed conditions may require prompt action; the project contract should define the approval route and evidence required.
7. Permissions, access and client duties
The contract must allocate responsibility for planning permissions, licences, community approvals, design information, utilities, access, keys, neighbour restrictions and protection of belongings. The client must provide accurate information and timely decisions. Work cannot lawfully begin until required approvals are in place.
8. Programme and delay
Any programme is subject to access, approvals, decisions, supply availability, weather, concealed conditions and events beyond reasonable control. The signed contract should explain extensions of time, notices and the consequences of client-caused delay.
9. Materials and substitutions
Natural materials and manufactured batches may vary in tone, pattern and texture. If a specified item becomes unavailable, no substitution should be made without the approval procedure defined in the contract, except where immediate safety or compliance requires action.
10. Completion, defects and warranties
Inspection, snagging, practical completion, handover documents, defect correction and applicable statutory or manufacturer warranties must be set out in the project contract. Normal tolerances, natural variation and damage caused by misuse, third parties or missing maintenance are not automatically defects.
11. Cancellation and consumer rights
Consumers may have mandatory pre-contract information and withdrawal rights for contracts concluded remotely or away from business premises. Where early performance is requested, the exact statutory consent and acknowledgement must be documented. [INSERT THE APPROVED SPANISH CONSUMER CANCELLATION WORDING AND FORM].
12. Liability, law and disputes
Nothing excludes liability that cannot legally be excluded. Any agreed limits, indemnities or insurance requirements must be written into the signed contract and reviewed for enforceability. Governing law: [SPANISH LAW / CONFIRMED LAW]. Courts or dispute route: [CONFIRMED VENUE / ADR PROCESS].